Frequently Asked Questions
Everything you need to know about shopping with Giordano Online
How can I track my order status?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
What payment methods do you accept?
Giordano Online accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements against our chart to ensure the perfect fit for our various collections.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
How should I care for my Giordano garments?
To maintain the quality of your apparel, please follow the specific care instructions located on the inner label of each garment. Most of our cotton items are machine washable on a cold cycle.