Returns & Exchanges

At Giordano Online, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unworn and unwashed items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box for identification.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.